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At Elder Prroject Limited, we are committed to providing quality wellness products. To ensure the best experience for all customers, please review our returns policy carefully.
Returns Overview
Our return policy lasts 3 days from the date of delivery. To qualify for a return:
If more than 3 days have passed since delivery, or if the product has been opened or used, we are unable to offer a refund or exchange.
Important: Do not send your purchase back to the manufacturer. Reach out to our customer service team for the correct return address.
Refunds
Upon receiving and inspecting your return, we will notify you via email regarding the status of your refund. Approved refunds will be processed to your original payment method within 5-7 days.
Partial Refunds
Partial refunds may be applicable in cases where items:
Late or Missing Refunds
If you haven’t received a refund, please:
Exchanges
We only replace items if they are defective or damaged. For exchanges, please contact us at corporateinfo@elder-india.com.
Shipping would delivered in 4-5 working days
Need Help?
If you have questions or need further assistance with returns and refunds, please contact us at corporateinfo@elder-india.com.